LuxHorse Privacy Policy
Effective Date: July 2026
Welcome to LuxHorse ("LuxHorse," "we," "our," or "us").
LuxHorse is a digital platform dedicated to the world of horses and equestrian activities. Our mission is to bring everything related to horses together in one place by providing trusted content, specialized services, and valuable information that helps horse owners, breeders, trainers, riders, and equestrian enthusiasts easily find the resources they need.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use the LuxHorse mobile application, website, or any related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope
This Privacy Policy applies to all users of LuxHorse, regardless of their location. It covers anyone who uses the platform to browse horse-related content, publish or view listings, communicate with other users, access specialized services, or interact with any feature available through our Services.
2. Information We Collect
Information You Provide
When using LuxHorse, you may voluntarily provide information including:
Full name
Email address
Phone number
Profile information
Payment information (when applicable)
Horse-related information, advertisements, listings, or other content you publish
Messages, inquiries, or support requests
Any additional information you choose to provide through the Services
Information Collected Automatically
When you use the Services, certain technical information may be collected automatically, including:
Device type and operating system
IP address
Browser type
Device identifiers
Application usage statistics
Log data, including searches, viewed content, saved items, interactions, and session information
Information from Third Parties
We may receive information from trusted third-party providers, including payment processors, authentication providers, analytics services, or business partners, where permitted by applicable law.
3. How We Use Your Information
We use your information to:
Provide, operate, and maintain the LuxHorse platform.
Create and manage user accounts.
Display and manage horse-related listings and content.
Connect users with horse owners, trainers, breeders, businesses, and service providers.
Process transactions and payments when applicable.
Personalize user experience and recommend relevant content or services.
Respond to customer support requests.
Improve our Services through analytics and performance monitoring.
Protect users, prevent fraud, unauthorized access, and misuse.
Comply with legal obligations and enforce our Terms of Service.
Send important service notifications, updates, and promotional communications where permitted by law.
4. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
Service providers that help operate our platform.
Payment processing providers.
Analytics and hosting providers.
Government authorities when required by law.
Other users only to the extent necessary for features you choose to use (such as public listings or profile information).
5. Data Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Withdraw consent where processing is based on consent.
Object to or restrict certain types of data processing.
Request a copy of your personal information where applicable.
Requests will be handled in accordance with applicable laws and regulations.
8. Children's Privacy
LuxHorse is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
9. Content and Prohibited Advertisements Policy
All users, particularly sellers, are required not to publish or share any advertisement, image, video, description, or any other content that violates public morals, applicable laws and regulations, or contains inappropriate, offensive, or objectionable material.
If a seller publishes any content that violates these standards, LuxHorse reserves the full right, at its sole discretion, to take any action it deems appropriate, including but not limited to removing the violating advertisement or content without prior notice, temporarily or permanently suspending the seller's account, and permanently deleting the account from the platform upon confirmation of the violation, in order to protect users, maintain content quality, and ensure compliance with applicable laws and regulations.
LuxHorse also reserves the right to take any additional measures it considers appropriate in cases of repeated violations or serious misconduct that warrants further action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective once the updated version is published within the Services. We encourage users to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:
LuxHorse Support
📧 Email: support@luxhorse.net
📞 Phone: +966505461383